Love's Travel Stops & Country Stores Business Systems Analyst- Mobile Analyst QA in Oklahoma City, Oklahoma

Req ID: 108021

BASIC PURPOSE : The Business Systems Analyst role is to actively contribute to, and facilitate Mobile Application Development initiatives. This will include interacting with business unit stakeholders, product owners, developers, administrators and vendors to ensure core goals and objectives are being met. This individual will apply proven communication, analytical and problem-solving skills for the Mobile Application program to increase Love’s value proposition with the platform.

MAJOR RESPONSIBILITIES:

  • Display a proven track record of Business Analyst activities in support of Mobile Development initiatives while adhering to Agile Principles and Methodologies to cultivate collaborative atmosphere

  • Experience and knowledge performing Quality Assurance activities including Test Planning, Test Scripts, Test Execution, Defect Tracking and Management.

  • Perform functional testing of new application functionality and work toward mitigating all issues

  • Experience and knowledge assisting in the build out of Test Automation, execution and maintenance.

  • Provide internal and external user product support, escalating issues and defects where indicated.

  • Follow standard testing methodologies to help drive quality assurance and practices

  • Baseline understanding of performing data imports/exports, standard API’s and other common application development concepts

  • Collaborate with cross-functional teams on new feature functional designs, functional requirements, limitations, and implementations of new initiatives

  • Contribute to Visual Design and Creative process while accounting for functional design and technical capabilities

  • Identify opportunities for application optimization, redesign, or enhancements to enable and support multiple business units

  • Work with the Product Owner(s) where necessary to help define, document and deliver required deliverables to support projects

  • Provide input on conversations regarding best practices for operational support strategies, workflow, data validation and analytics

  • Proven track record of building strong relationships with key stakeholders and subject matter experts to earn their trust, confidence and respect

EDUCATION AND EXPERIENCE:

  • Education:

  • Bachelor/Master degree in MIS, Business, Technology or related field

  • Certified Scrum Master (CSM) or Project Management Professional (PMP) Certifications are a plus but not required

  • Experience:

  • Minimum of 2 years with external customer-facing application development projects (Web, Mobile App, etc.)

  • Extensive Quality Assurance experience including test planning, test execution and defect management.

  • Agile methodology experience including Scrum

  • Familiarity with software development tools (VSTS, JIRA, Rally, Agile Accelerator, etc.)

  • Strong Analytical and Data Analysis Skills

SKILLS AND PHYSICAL DEMANDS:

  • Skills:

  • Quick Learner with an ability to ramp up in technologies and modules to meet business needs

  • Ability to prioritize and manage numerous competing demands in a high stress environment

  • Excellent verbal and written communication skills

  • Works independently and able to make decisions quickly when necessary

  • Basic knowledge of databases, systems integration, application development and reporting.

  • Typical Physical Demands:

  • Requires prolonged sitting, some bending and stooping

  • Occasional lifting up to 25 pounds

  • Manual dexterity sufficient to operate a computer keyboard and calculator

  • Requires normal range of hearing and vision

Job Function(s): Information Technology

Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger ' Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled