Love's Travel Stops & Country Stores Store Management Intern in Angola, Indiana
Req ID: 107243
JOB SUMMARY: A Field Intern will learn how perform various daily team member and manager duties by overseeing, directing and coordinating activities around the store to better serve customers.
Provide exceptional customer service
Recognize and resolve customer issues or complaints by determining optimal solutions in a timely manner
Operate a cash register and maintain an accurate and organized drawer
Sell lottery, alcohol and tobacco products according to state and federal law
Stock and face merchandise
Assist with processing invoices in timely manner
Assist with managing breaks, return procedures, shift break procedures, price book administration and weekly payroll procedures
Assist with organizing, reporting and filing of paperwork
Responsible for checking task lists throughout the day, and ensuring that the task lists are completed each day
Perform restroom & shower maintenance such as but not limited to; detail cleaning toilets, showers, urinals, floors, mirrors and doors, and clear floors and counters of any debris, service trash cans
Operate a washer and dryer to clean shower towels and mats, fold and put away towels and mats
Clear outside lots of debris, and power wash lots to remove oil stains, gum and other debris
Remove and re-line trash cans
Clean outdoor gas and diesel islands, including the equipment
Shadow management during recruiting, hiring, training, evaluating and coaching of employees
Collaborate with the management team to effectively manage Mystery Shop scores and implement plans to improve scores
Follow all safety procedures while using a sharp knife, a food slicer, toaster, oven, fryers and other food preparation tools and appliances
Maintain a safe facility and use safety first practices to remain accident-free
Perform weekly and monthly projects and assigned tasks
Maintain personal grooming and company uniform standards
Maintain company attendance standards
Other duties as necessary
EDUCATION AND EXPERIENCE:
High School Diploma or GED required
Currently enrolled in college seeking a 4 year degree
6 months retail and cash handling experience preferred
BACKGROUND CHECKS: All offers of employment may be conditioned on receipt of a background check report and/or drug screen that is acceptable to Love’s
SKILLS AND PHYSICAL DEMANDS:
Hard Skills: Ability to learn and operate all facility equipment including computers, restaurant and tire care equipment
Soft Skills: Good verbal and written communication skills, time management and delegation skills, organization skills, can-do attitude, sense of urgency, and strong work ethic.
Typical Physical Demands:
Regularly required to talk and hear.
Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing
Occasional light lifting not over 50lbs
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
WORK ENVIRONMENT: While performing the duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment and can be loud at times. While performing the duties, the employee is frequently exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, and human waste.
TRAVEL REQUIREMENTS: No travel is expected for this position
Job Function(s): Operations; Retail
Clean Places, Friendly Faces. It's been the guiding principle at Love's for more than 50 years, and it's leading us into the future. We're passionate about serving drivers with clean, modern facilities stocked with plenty of fuel, food and supplies. Love's has two primary kinds of stores. Our 'Country Stores' are fueling stations with a convenience store attached. The larger ' Travel Stops' are located on interstate highways and offer additional amenities such as food from popular restaurant chains, trucking supplies, showers and more.